Shipping policy
EOJO Shipping Policy
Thank you for visiting and shopping at EOJO (https://eojo.live). The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Time:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
Delivery delays can occasionally occur due to unforeseen factors such as weather conditions, holidays, or carrier issues.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Locations
We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.
Damages
EOJO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered but you have not received it, please check with your neighbors or contact the shipping carrier for further assistance.
International Shipping Policy
At this time, we do not ship outside the United States.
Changes to This Policy
EOJO reserves the right to modify this Shipping Policy at any time. Any changes will be reflected on this page. Please review it regularly to stay informed of our shipping terms.
Contact Information
If you have any questions about this Shipping Policy, please contact us at eojos985@gmail.com.